- From the Apple menu in the corner of your screen, choose System Preferences.
- Click Software Update.
- Click Update Now or Upgrade Now:
- Update Now installs the latest updates for the currently installed version. Learn about macOS Big Sur updates, for example.
- Upgrade Now installs a major new version with a new name, such as macOS Big Sur. Learn about the latest macOS upgrade, or about old versions of macOS that are still available.
If you're having difficulty finding or installing updates:
- If Software Update says that your Mac is up to date, then macOS and all of the apps it installs are up to date, including Safari, Messages, Mail, Music, Photos, FaceTime, Calendar, and Books.
- If you want to update apps downloaded from the App Store, use the App Store to get updates.
- If you want to update your iOS device, learn how to update iPhone, iPad, or iPod touch.
- If your Mac doesn't include Software Update, use the App Store to get updates.
- If an error occurred while installing an update or upgrade, learn how to resolve installation issues.
- Download Microsoft Teams for desktop and mobile and get connected across devices on Windows, Mac, iOS, and Android. Collaborate better with the Microsoft Teams app.
- Explore the world of Mac. Check out MacBook Pro, MacBook Air, iMac, Mac mini, and more. Visit the Apple site to learn, buy, and get support.
- 2.1.48 was just released. It contains the latest bug fixes and feature improvements, but some add-ons do not support it yet. Download Anki for Mac OS X 10.13.4+ (2.1.48) 2.1.44 was a previous stable release: Download Anki for Mac OS X 10.13.4+ (2.1.44) 2.1.35 was the last release that supports macOS below 10.13.
Recommended Installers (64-Bit)EXE for per-user deployment: Allows users to install and update on their own, keeping you up-to-date and secure with the latest features and fixes. (Click here to learn more about managing installation for Windows.) DMG for macOS: For macOS 10.10 or later (macOS 10.9 Mavericks and earlier no longer supported). If the file downloads as a .json, remove the .json and try to download again. |
Only if Needed For per-user deployment: 32-Bit EXE | For machine-wide installation: 64-Bit MSI - 32-Bit MSI |
By clicking the buttons to download above, you acknowledge and accept the 8x8 Terms of Use. |
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Version 7.11.4 (3) published on 9/27/21.
System Requirements
- Operating System
- Windows 8 and newer
*Click here for important information about Windows 7 support. - MacOS 10.13 and newer
*Click here for important information about macOS X Yosemite support.
- Windows 8 and newer
- Hardware Requirements
- 1.6 gigahertz (GHz) or faster 64-bit (x64) processor; 32-bit (x86) not recommended
- 4 gigabytes (GB) RAM (64-bit) recommended; minimum 2 GB RAM
- 20 GB of available hard-disk space (64-bit)
- Bandwidth
- Minimum 1.5 Mbps down/up or better (broadband wired or wireless)
- For HD video meetings minimum 2 Mbps
For a complete list of requirements, refer to the Technical Requirements.
Note for IT Admins: As of v 7.0, IT admins leveraging the EXE installer on Windows should consider updating firewall and antivirus rules since the Desktop application now features a new app file name and path on the disk. |
The 8x8 Account Settings application is for Non-X Series users only and is a mandatorysupplemental application to continue having the ability to adjust Voicemail settings, Call Forwarding rules, E911, and more. To download the application, click here. |
What's new in this release?
The key features in Work for Desktop v 7.11 are:
Voice, Chat, Meetings & Core
- Quickly change Voicemail greetings via dropdown
- Search globally in all messages
- Allow recent searches to be cleared
- Contacts, rooms & message search with one character (supports Chinese/Japanese/Korean names search)
- Improved experience for product tutorial
- Presence icon shown only when presence is known
- App basic-rating popup after 30 days of usage
Download for Windows
8x8 provides two Work for Desktop packages for Windows. The two packages are fundamentally different, using different deployment and update mechanisms. 8x8 strongly recommends employing the EXE installer, as it ensures that users are easily able to enjoy the latest fixes, features, and security enhancements available in Work for Desktop.
Engineering and developmental support of Work for Desktop for Windows 7 ended February 12, 2020.Click here for details. |
EXE Version for Per-User Deployment (Recommended)
The EXE version allows users to self-install and upgrade without the need for central management, providing the best and most seamless user experience.
What to Consider
- With a new application name and disk path as of Work for Desktop v 7.1, IT admins should consider updating firewall and antivirus rules for the app.
- EXE version will be installed to %LOCALAPPDATA%.
- Automatic updates are downloaded and installed for the user. (In previous versions, users were prompted to install the update.)
- No need for maintenance — Work for Desktop will keep itself up-to-date and secure.
- Work for Desktop will check for updates every time the user signs in or once every 24 hours. Users can also check for updates manually. The updates are downloaded in the background without user intervention
- If there is an update to be installed, Work for Desktop will apply the update automatically when the user signs into Work for Desktop. If the user has not installed an update three days after it was downloaded, they will see a Relaunch to Install banner. They can click the link and install the update.
EXE version
MSI for Machine-Wide Installation
For companies that must strictly control software installs and updates, the Windows Installer file (MSI) package installs Work for Desktop machine-wide to the Program Files folder. By installing in the Program Files folder, it can be used by multiple users on one computer. Click here to learn more about managing Work for Desktop installations and updates.
What to Consider
- Single installation on a machine that multiple users that use the computer can leverage.
- IT Admins are required to manually keep Work for Desktop up-to-date and secure
MSI version
Download for Mac
Click the button below to download and install Work for Desktop for macOS (DMG file).
Note: The Work for Desktop macOS app auto-update mechanism works only for users with admin privileges. Non-admin users will need to manually update Work for Desktop. |
Engineering and developmental support of Work for Desktop for macOS X Yosemite ended October 16, 2019.Click here for details. |
General Troubleshooting
- For issues with installation on Windows, try running Microsoft's Program Install and Uninstall Troubleshooter.
- After installing or starting Work for Desktop if you see an error message about a missing file such as MSVCR100.dll or mfc100.dll, click here to install the required file from Microsoft.
Download To Desktop Microsoft Teams
Previous Versions of Work for Desktop
Download To Desktop Mac Computer
If for some reason you are unable to use the latest version of Work for Desktop, you can download the previous GA release here.